Inservis Group

Inservis was established in 2004 as a subsidiary of Invalda to provide facility management services for group companies that have real estate. Later, it was decided to expand the company and provide services not just within the group but also to external clients. Expansion was both organic and via acquisitions. Along with existing expertise in commercial property, maintenance services for the residential sector were launched.

In 2010, Priemiestis UAB, which maintains apartment buildings in the Naujoji Vilnia neighbourhood, was acquired through privatisation. That was the first significant expansion into the maintenance of apartments in the residential sector. The company's activities were optimised by focusing on its core business. Priemiestis had a market in Naujoji Vilnia. That business was spun off from the company through the creation of the new Naujosios Vilnios Turgavietė UAB. In 2015, the spun-off company was successfully sold, recovering part of the investment. The company’s real estate assets were also successfully sold to LIDL, thus recovering the full investment in Priemiestis UAB and retaining the ongoing business.

In 2011, Jurita UAB, which maintains apartment blocks in Vilnius’s Justiniškės district, was acquired through privatisation. The goal of the acquisition was to further expand and strengthen the group’s position in the residential maintenance sector. In developing the company’s activities, surplus assets were disposed of, thus recovering part of the investment and optimising operations. The company had a guarded car park, which was also spun off and sold to LIDL. Over time, all of the company’s real estate was sold.

Along with its expansion in the residential sector, the company also grew organically in commercial property maintenance. Its goal was to offer its services in the whole of Lithuania. Hence the company had subsidiaries in all the country’s main cities (Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys). That allowed it to participate in large maintenance tenders and sign contracts with clients that had real estate all over Lithuania.

Following expansion in Lithuania, the next step, in 2017, was the establishment of Inservis SIA and the launch of services in Riga, Latvia.

At the time of Invalda’s exit, the company had a total of more than 2.4 million square metres under maintenance, including nearly 740,000 square metres of residential space. Inservis had implemented the ISO 9001, ISO 14001 and BS OHSAS 18001 standards and had obtained all the licences and certifications necessary for its operations. The group had a turnover of EUR 9.11 million in 2021 and 320 employees.

Inservis was sold to Civinity, a group of companies active in the management of mixed-use buildings and apartment buildings in the Baltic countries and the United Kingdom. The acquisition allowed Civinity to increase its space under maintenance by a quarter to 12.5 million square metres, as well as to expand its operating geography and strengthen its cleaning services business. The facilities management companies continue to operate under two different names: Inservis and Civinity.